Frequently Asked Questions:
- Are your dots sold per 1000 pieces per roll?
- Some of our dots are sold per 1000, but if you order multiples they will not be on multiple 1000 dot rolls. They will be sent in bulk on one roll, or more than one roll only if the quantity requires it.
Felt by the Yard:
- Can I buy partial yards online?
- No, you must buy complete yards online.
- Are the prices shown per yard?
- Can I combine colors to get the quantity discount?
- No, quantity discounts are per color.
- Do you have a Material Safety Data Sheet (MSDS) for your felt?
We have contacted a number of officials that are responsible for administering the “Right To Know” law. The official interpretation is that Felt is in a category covered by Section I of the law, which states that as an “Article”, Felt is not a hazardous material and, therefore, is exempt from any requirement for an M.S.D.S.
- Can I get a better price if buying higher quantities than listed online?
- In general, our online pricing is our best pricing, but if you are ordering a very large quantity we may be able to offer better pricing. Give us a call!
- What is your lead time to ship once I place an order?
- Generally, we ship within 2-3 business days. If you need an order rushed, let us know. Occasionally we may be out of an item and shipping will be delayed. If this is the case we will call or email to let you know.